Privacy Policy

Introduction

Welcome to https://carbonautoservice.com/. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Data Controller

The data controller for your personal data is Carbon Auto Service, 2a Sheffield Road, S705UZ Barnsley, VAT ID: , Companies House register no.: .

If you require supplemental information about this Privacy Policy or our data practices, please contact us at carbonautoservice@icloud.com.

2. Types of Data Collected

We may collect and process the following types of personal data:

• Identity Data: Name, username, title.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. Purpose of Data Processing

We process your personal data for the following purposes:

• To Provide Services: To manage your account, process your orders, and deliver our services to you.
• Customer Support: To respond to your inquiries and provide customer support.
• Marketing: To send you information about our products and services, promotions, and special offers, where you have opted in to receive such information.
• Improvement of Services: To analyze and improve our website and services.
• Legal Compliance: To comply with applicable laws and regulations.

4. Legal Basis for Processing Personal Data

We will only process your personal data when we have a legal basis to do so. The legal bases include:

• Consent: You have given consent to the processing of your personal data for one or more specific purposes.
• Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

5. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

6. Data Sharing and Disclosure

We may share your personal data with the following third parties:

• Service Providers: Third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

7. International Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the UK and choose to provide information to us, please note that we transfer the data, including personal data, to the UK and process it there.

8. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: If we are relying on consent to process your personal data, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at [Insert Contact Email].

9. Security of Your Data

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: carbonautoservice@icloud.com
• Address: Carbon Auto Service, 2a Sheffield Road, S705UZ Barnsley

Your privacy is important to us, and we are committed to protecting your personal data.